science to profits

Tag: healthcare quality

  • Copying what works to reduce healthcare costs

    If, as a country, we cared about improving the ratio of quality to costs in our healthcare system, why wouldn’t we: Look for examples of things that already “work”, either in the USA or abroad; and copy them? In a post yesterday that got me thinking, John Goodman makes the point that: there are real…

  • Quality and Customer Satisfaction are different

    Nice post today by Jaan Sidorov pointing out the difference between patient satisfaction and medical quality. Expanding on some earlier themes (here and here), there are at least three important metrics that relate to “quality” of the interactions between the healthcare system and the patient. Patient satisfaction; Clinical outcome (best possible, regardless of cost); Most…